Terms and Conditions
Terms and Conditions – My Stray App
Welcome to My Stray App, a community-driven digital platform dedicated to animal welfare, pet safety, rescue coordination, and adoption support. By accessing, browsing, registering, or using our mobile application, website, and related services (collectively, the “Platform” or “Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please refrain from using our Platform or Services.
General
My Stray App operates as a digital platform that enables users, volunteers, foster caregivers, and NGOs to report, manage, and coordinate activities related to lost, found, injured, abused, or adoptable animals.
All users must comply with applicable laws, regulations, and ethical standards related to animal welfare when using our Services.
By using our Platform, you confirm that:
You are at least 13 years of age,
You are accessing the Platform under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
My Stray App reserves the right to refuse service, suspend accounts, or restrict access to any user at its sole discretion, without prior notice.
Account Registration
To access certain features of the Platform, including posting cases, managing pet profiles, communicating with NGOs, and participating in adoption or foster activities, users must create an account.
You agree to:
Provide accurate, current, and complete information during registration.
Maintain and update your account information as necessary.
You are solely responsible for:
Maintaining the confidentiality of your login credentials.
All activities conducted under your account, whether authorized or not.
My Stray App is not responsible for any loss or damage resulting from unauthorized access to your account.
User Roles and Responsibilities
My Stray App supports multiple user roles including individual users, volunteers, foster house owners, donors, and NGOs.
Users agree to:
Act responsibly, ethically, and lawfully.
Provide truthful and accurate information in all posts and communications.
Treat animals humanely and follow applicable animal welfare laws.
Refrain from posting misleading, abusive, harmful, or illegal content.
NGOs and shelters must provide authentic organizational details and documentation when required. My Stray App reserves the right to verify, approve, or reject NGO registrations.
Content, Posts, and Pet Information
Users may create posts related to lost, found, injured, abused, rescued, or adoptable animals and may create pet profiles including medical records.
My Stray App makes reasonable efforts to ensure platform reliability; however, we do not guarantee:
The accuracy, completeness, or reliability of user-generated content.
The success of pet recovery, treatment, rescue, or adoption.
Users are solely responsible for the authenticity and accuracy of all information, images, and documents uploaded.
Pet medical records provided by users are not independently verified by My Stray App and should not be considered professional veterinary advice.
Platform Use and Prohibited Activities
By using My Stray App, you agree not to:
Post false, misleading, defamatory, abusive, violent, or illegal content.
Engage in harassment, threats, impersonation, or fraudulent behavior.
Upload malware, viruses, or any harmful code.
Misuse personal data of other users.
Use the Platform for unauthorized commercial purposes or illegal fundraising.
Violation of these terms may result in immediate account suspension or permanent termination.
Adoption, Foster, and Rescue Disclaimer
My Stray App acts solely as a facilitating platform connecting individuals, volunteers, and NGOs.
We do not:
Guarantee adoption or rescue outcomes.
Verify adopters, foster caregivers, or rescuers.
Assume responsibility for animal health, safety, or survival.
All decisions and actions related to adoption, rescue, and foster care are the sole responsibility of participating users.
Payments, Donations, and Transactions
My Stray App may facilitate donations, adoption fees, or service-related charges through third-party payment gateways.
All payments are processed securely by external payment providers.
My Stray App does not store sensitive financial data.
Refunds, disputes, and transaction failures are governed by the payment provider’s policies.
Third-Party Services
My Stray App integrates with third-party services including payment gateways, mapping services, messaging tools, and analytics platforms.
We are not responsible for the content, security, policies, or operations of third-party services.
Users interact with such services at their own risk.
Limitation of Liability
My Stray App functions solely as a technology platform and shall not be liable for:
Loss, injury, illness, or death of any animal.
Failed rescues, adoptions, or reunifications.
Inaccurate information provided by users.
Service interruptions, technical failures, or data loss.
Our total liability shall not exceed the amount paid by the user, if any, for services giving rise to the claim.
Intellectual Property Rights
All content, trademarks, logos, designs, software, and platform features are the exclusive property of My Stray App.
Users may not copy, modify, distribute, reproduce, or commercially exploit any content without prior written consent.
Privacy
User data is handled in accordance with our Privacy Policy, which explains data collection, processing, storage, and protection practices.
By using the Platform, you agree to our Privacy Policy.
Termination
My Stray App reserves the right to:
Suspend or permanently terminate accounts
Remove content
Restrict platform access
If users violate these Terms, applicable laws, or community guidelines.
Upon termination, all rights granted to users under these Terms shall immediately cease.
Changes to Terms
My Stray App may revise these Terms at any time without prior notice.
Updated Terms will become effective upon posting within the Platform.
Continued use of the Platform indicates acceptance of the revised Terms.
Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert Registered City & State].
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
Email: support@mystrayapp.com
Phone: +91-XXXXXXXXXX
Website: www.mystrayapp.com